Technical Services from ProTec
ProTec offers a comprehensive menu of technical services designed to support the maintenance and operation of your OEM excitation and governor systems and their components.
As a premier OEM alternative, ProTec specializes in the full range of excitation system/voltage regulator and governor testing services. Our goal is to deliver quality products and services to every customer, while maintaining a cost-effective alternative that provides incomparable value. We are ready to assist with consulting, expert advice and best practices based on years of experience with troubleshooting and consulting on excitation and governor systems and their components.
We are committed to providing quality services, at a reasonable cost, to improve the reliability and operability of our client’s equipment. ProTec proactively communicates to its customers of upcoming industry events that can present opportunities or challenges. This includes potential system failures, plant trips, and other related incidents that can affect your operation.
ProTec operates as a valued partner to our customers—rather than as a vendor—to create a synergistic and collaborative effort that leads to effective solutions. With this in mind, some of the services offered by ProTec include:
Equipment Assessment/Evaluation
Protec provides clients with third party evaluations of your equipment for, but not limited to:
- Modification review
- End of life assessment
- Retrofit feasibility
- Root cause of equipment failure
- Root cause for abnormal events
- Document Review
Procedure Writing Services
ProTec can assist you in developing procedural content with our knowledge of best practices and experience in:
- Calibration
- Commissioning
- Tuning
Project Management Services
ProTec excels in the area of project management, allowing us to be your partner in completing all projects on time and within budget:
- Excitation systems
- New Installations
- Upgrades
- Governor systems
- Upgrades
- Other projects upon request
Emergency Services
ProTec is ready to assist during emergencies that require swift and determined attention to include:
- Repair
- Troubleshooting
- Consultative phone support
- Immediate response to emergent issues
Given our unique position of leadership in the industry, ProTec provides service and support for a wide variety of voltage regulators, including those that are no longer supported by the OEM.